Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only . Please see below for more information on our return policy.
All returns must be postmarked within five (5) working days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at support@aetriotechnology.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your exchange . Please allow at least six (6) working days from the receipt of your item to process your exchange . We will notify you by email when your return has been processed.
The following items cannot be exchanged :
● Items with batch removed
● Broken
● Cracked Items
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: